I recently sold a used Canon 7d and Canon EF-S 17-55mm f2.8 IS lens to Adorama.com. Overall, I was happy with the experience. But, it wasn’t perfect. I thought I’d share my experience with you dealing with Adorama in selling my used photo gear.
You start by filling out a form on their website under the Used tab on the top of the page. Fill in your contact information and a description of each piece of equipment you would like to sell. Click “Get a Quote” to submit the form. You won’t actually get a quote right away.
When you submit the form, someone with call you within a day. The Adorama rep will explain that you will need to send in your equipment to get a quote. They will pay to ship and insure the item to be shipped to them. They will also pay the return shipping and insurance if you choose not to take their offer.
Once you agree to send in your equipment, they will email you a UPS shipping label. Just box up your equipment and drop it off at UPS. The label is for ground shipping so it will take a few days for your photo gear to get to Adorama.
Once Adorama receives the shipment, they will send you an email letting you know the shipment was received. They will also begin the process of evaluating the equipment which the email states could take an additional 5-7 business days. It actually only took 4 total days to evaluate my equipment including the weekend. Still, this isn’t a very fast process.
When the evaluation is complete, Adorama will send you another email with a number and extension to call.
Used Photo Gear Pricing
The Adorama representative will tell you the prices that they are willing to offer for your gear. They will tell you that they pay up to 70% of the going price. However, if you are willing to purchase a piece of gear from them, they may be willing to lower the price of the new gear. They lowered the price of a Canon 6d for me by $200.
They will give you credit on a purchase from Adorama, mail you a check, or apply the money to a credit card.
Overall, it wasn’t a bad experience dealing with Adorama. The entire transaction took a little over a week. The amount of the offer was a little lower than I expected. However, they did give me additional savings on a new Canon 6d.
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